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Terms and Conditions

Prices:  All stated prices include US postage and handling. Prices are valid through December 31, 2016 unless indicated otherwise.  Canadian and International orders are subject to additional postage charges: See “Outside US” below for foreign postage rates.
Sales Tax:  CRI collects sales tax on book purchases shipped to New York and New Jersey.  If you are in New York or New Jersey and are exempt from sales tax, we may ask you to provide your tax-exemption certificate if we do not already have one on file.  Non-exempt New York and New Jersey customers please add applicable sales tax.  Periodical subscriptions are not subject to sales tax.
Government agencies that require vendors to register in a fee-based procurement system may have a compliance surcharge added to their order.
Subscriptions Begin:  With current issue.   Back starts are available.  To arrange common expiration dates for multiple subscriptions, call subscriber services at 609-683-4450.
Electronic Subscriptions:  Subscriptions to publications available in print-and-online editions include a print subscription and electronic access to current and back issues at no additional charge. Individual Subscriptions are designed for the use of a single subscriber; access is by user ID. Institutional Subscriptions provide access to an unlimited number of users at a single location; access is by IP Address authentication. Libraries and other institutions providing access to multiple users must have an institutional subscription. After submitting your order, you will receive an e-mail with instructions on how to register for online access. Please see our Individual Subscription Terms of Service and our Institutional Subscription Terms of Service for important information about the use of your online subscriptions.
Delivery Method: USPS First Class and Periodicals Rate for journals and report letters.  USPS Media Mail for books.   
Payment:  US Dollars Only.  Check, VISA, MasterCard, and American Express accepted.
Outside US:  Unless otherwise indicated on the order form, Canadian orders add $30 first class postage per subscription or book order. Orders outside North America: add $40 per subscription or book for Global Priority Mail to Europe; add $50 for all others.  For all orders outside the U.S., larger or multi-volume titles may be subject to additional charges.

Photocopying and Reproduction

Reproduction of CRI publications is prohibited without express written permission. You may not photocopy or otherwise reproduce our report letters, journals, or book chapters unless you first obtain permission through the Copyright Clearance Center. For more about what you can and cannot copy, see our Copyright Policy.

Quality Guarantee

Civic Research Institute is committed to publishing reference materials that are authoritative, accurate, well-edited, and manufactured to the highest industry standards. We guarantee the quality of everything we publish.
Subscriptions:  You may cancel a new subscription at any time within the first six months of service for a refund of the unexpired portion of the subscription price.
Books:  You may return new book purchases within 21 days of the invoice date for a full refund or credit to your account. You are responsible for return postage. We recommend using “Media Mail” to return books. (Canadian and foreign book returns will be credited at the U.S. price: postal surcharges are not refundable.)
Standing Orders:  In subject areas where new developments make updating important, books may be published as “Standing Order” series. Standing Order titles are indicated with the symbol Description: standing_order. As a standing order buyer, your book may be updated through additional volumes or periodic supplements sent to you to review on approval. Standing Order shipments are always discounted 20% or more off single-copy purchase prices. You will be notified in advance of any update and may cancel supplementation at any time with no cost or obligation.
Textbook Examination Copies:  We offer special examination terms for instructors considering a Civic Research Institute book as a required textbook. Download, print, and complete the Textbook Examination form and fax it to our order desk at 609-683-7291. We will ship your copy with a bill enclosed: you will have 60 days to examine the book for class adoption. If you decide to adopt the book as a required textbook and your bookstore orders 10 or more copies, the examination copy is yours to keep at no charge. Otherwise, you may keep the book and pay the invoice or return the book in good condition and we will cancel all charges.
Damaged Shipments:  If your order arrives damaged, please call us immediately. We will replace damaged shipments at no cost within 21 days of invoice date.
Non-Returnable Items:  Publications marked "NR" are nonreturnable. Due to their proprietary content and loose-leaf format, orders for items marked NR for nonreturnable must be prepaid by check or credit card, and all such orders are final.

 

 

 

 

 


To order, use the orderform or contact:
Civic Research Institute • P.O. Box 585, Kingston, NJ 08528
Tel: 609-683-4450 • Fax: 609-683-7291
Email: order@civicresearchinstitute.com


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